3 Effective Methods to Add a Floating Contact Form to Your WordPress Site
By WordPress Experts |
Have you ever considered that visitors might want to contact you but struggle to find how?
A contact form placed on a single page can easily go unnoticed. Potential clients may navigate away without asking questions, providing feedback, or completing purchases, resulting in lost opportunities and a less optimal user experience.
Fortunately, a straightforward solution exists: implementing a floating contact form that remains visible as users scroll through your content. This approach allows visitors to initiate contact at any moment without searching for the form.
This method enhances engagement and builds credibility without being disruptive. Best of all, no coding knowledge is required. With suitable plugins, you can configure one in just a few minutes.
This guide presents three practical approaches to integrate a floating contact form into your WordPress website.
Understanding Floating Contact Forms and Their Advantages
A floating contact form remains fixed on the screen, typically positioned in a corner or side panel, as users navigate through your WordPress site. It usually appears as a compact button or icon that expands into a complete form when clicked or activated.
Here are key benefits of implementing a floating contact form:
- Enhanced Accessibility. Since the form stays in position, site visitors can access it from any page at any time.
- Minimal Disruption. Unlike pop-ups that interrupt browsing, floating forms are generally less intrusive while maintaining visibility.
- Persistent Call to Action. The constant presence of a floating form gently encourages user interaction, potentially increasing conversion rates.
Website administrators can utilize floating contact forms for customer support, sales inquiries, and feedback collection.
By enabling visitors to seek assistance immediately while browsing, ask questions without navigating away, and share suggestions effortlessly, you create a more seamless and satisfying user experience.
WordPress offers multiple straightforward methods to add a floating contact form. The following sections detail three simple approaches to implement one:
- Method 1: Creating a Floating Contact Form Using a Feedback Plugin (Simplest Approach)
- Method 2: Creating a Floating Contact Form Using a Form Builder and Popup Plugin (Maximum Customization)
- Method 3: Creating a Floating Contact Form Using a Free Plugin (Cost-Effective Solution)
- Alternative Approach: Implementing a Website Chatbot
- Frequently Asked Questions About Floating Contact Forms
- Further Reading on WordPress Forms
Let's begin the implementation process.
Method 1: Creating a Floating Contact Form Using a Feedback Plugin
This method is ideal for creating a basic floating contact form with simple customization options.
Many WordPress professionals recommend using specialized feedback plugins that enable creation of customizable feedback forms, floating contact forms, and survey pop-ups. These tools often include pre-designed templates and question sets suitable for website experience evaluations and eCommerce surveys.
Utilizing such plugins allows you to enhance your website based on actual user feedback, improve customer satisfaction, and address concerns promptly.
First, install and activate your chosen feedback plugin. If you need guidance on plugin installation, consult general WordPress documentation on adding plugins.
Once activated, you can begin creating your initial survey form.
From your WordPress dashboard, navigate to the plugin's menu, typically found under Feedback » Surveys » Create New.
This action will lead you to the setup section.
Most plugins offer both blank canvas and template options. For this demonstration, we'll use a 'Website Feedback' template.
Select your preferred template by clicking on it.
Next, customize the text content. In this example, we're modifying the 'Website Feedback' label to 'Do you have any feedback?'.
Then, access the 'Question Type' dropdown to determine how visitors can respond. We'll select 'Single Text Field' for this demonstration.
Afterward, change the question to 'Name'.
Now, add another field for email addresses.
Scroll down slightly and click the 'Add Question' button.
Configure this question type and title following the same process as the previous step.
The subsequent step involves configuring the form's settings.
In the 'Settings' tab, you can enable tracking for form views and responses using analytics integration.
Toggle the 'Enable Analytics Tracking' option to activate this feature.
Next, scroll down to configure targeting and behavior parameters.
In the 'Targeting' section, select device types and specific pages where your survey form should appear.
Device options typically include desktop, tablet, and mobile. For universal accessibility, select all three.
Then, choose which pages should display the floating form. Selecting 'All Pages' ensures visitors can access your form throughout your website.
After completing targeting, configure the form's behavior settings:
- Display Timing. Determine when your form appears on pages.
- Display Frequency. Define how often the form shows to visitors.
- Form Duration. Specify how long the form remains visible on designated pages.
For reference, consider these settings: 'Display Timing: Immediately,' 'Display Frequency: Continuously until form completion,' and 'Form Duration: Indefinitely.'
